Why quality matters
Automotive remains one of the most demanding industries in the world. OEMs and Tier-1 suppliers expect zero defects, full traceability, and just-in-time deliveries. Even a single non-conforming part or delayed reaction can cause line stoppage, loss of trust, and heavy penalties. Companies that invest in systematic quality improvement gain stronger positions in the supply chain — fewer complaints, smoother audits, and long-term partnerships with OEMs.
What we mean by “quality improvement”
Quality improvement is not a one-time fix before an audit. It is a continuous process that strengthens the entire organization. Our approach covers all key elements of quality management:
- System and process analysis – evaluation of current processes, documentation, and control mechanisms
- Complaint and non-conformity management – introduction of structured methods (8D, 5Why, Ishikawa) to eliminate root causes
- Implementation of quality tools – FMEA, SPC, MSA, PPAP, APQP, LPA
- Cultural change – from reactive problem solving to preventive quality mindset across all levels
Typical situations where we help
- Escalating customer complaints – we stabilize production and lead corrective actions.
- Upcoming audit or performance review – we assess readiness, define gaps, and prepare the team step-by-step.
- High scrap or rework rate – we identify root causes, standardize processes, and restore stability.
- Lack of discipline in production – we train operators and implement Layered Process Audits to reinforce quality culture.
Tools we use
- FMEA (Failure Mode and Effects Analysis) – prevention of design and process errors.
- SPC (Statistical Process Control) – real-time process stability monitoring.
- MSA (Measurement System Analysis) – verification of measurement reliability.
- PPAP (Production Part Approval Process) – validation of new or modified parts.
- APQP (Advanced Product Quality Planning) – structured project and quality planning.
- 8D Reports – standardized problem-solving process.
- LPA (Layered Process Audit) – ensuring sustained discipline and accountability.
(We don’t just implement tools — we make sure people understand and use them effectively.)
Benefits for your company
- Lower ppm and fewer customer complaints – measurable improvement in product quality
- Faster reaction to issues – standardized escalation and problem-solving flow.
- Transparent reporting – clear overview for management and customers.
- Stronger quality culture – higher team discipline and motivation.
How the cooperation works
- Initial assessment – analysis of complaints, audits, and readiness for performance review.
- Setting priorities and KPIs – definition of measurable improvement goals.
- Implementation – deployment of methodologies, tools, and training programs.
- Monitoring and reporting – continuous supervision of quality metrics.
- Handover – once stability is achieved, responsibility returns to your internal team.
